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BANKING & FINANCE RBI

RBI Announces Key Enhancements to Integrated Ombudsman Scheme (RB-IOS) 2026

The Reserve Bank of India has updated the Reserve Bank Integrated Ombudsman Scheme (RB-IOS) 2026 to optimize grievance redressal for customers.
Under the revised framework, the maximum cap on the dispute amount that a complainant can file before the Ombudsman has been completely removed.
The Ombudsman can award a maximum compensation of up to Rs 30 lakh for direct financial loss resulting from deficient services.
An additional compensation of up to Rs 3 lakh can be granted to address harassment, mental agony, loss of time, and out-of-pocket expenses.
The scheme extends its coverage to all commercial banks, non-banking financial companies (NBFCs), credit information companies, and non-bank prepaid payment instrument (PPI) issuers.

Key Facts / Static GK

Effective Date of Revisions: July 1, 2026
Ombudsman Appointment Term: 3 Years

Practice Quiz — 9 July 2026

Q1. With reference to the revised Reserve Bank Integrated Ombudsman Scheme (RB-IOS) 2026, consider the following statements: 1. There is no upper limit on the dispute amount a complainant can bring before the Ombudsman. 2. The Ombudsman is empowered to grant compensation up to Rs 50 lakh for consequential financial loss. 3. Compensation up to Rs 3 lakh can be awarded for harassment and loss of time. Which of the statements given above is/are correct?

Q2. Who has been appointed as the new Managing Director & Chief Executive Officer (MD & CEO) of South Indian Bank for a three-year term starting from October 1, 2026?

Q3. Which port recently became India's second major port, after Visakhapatnam, to achieve an operational draft capability of 18 metres, allowing it to handle fully-laden Capesize vessels?

Q4. Which Indian agency will serve as the lead implementing body for the newly inaugurated joint conservation and restoration project at the Prambanan Temple Complex in Indonesia?

Q5. At which of the following test facilities did the DRDO conduct the successful flight-test of the Pinaka Long Range Guided Rocket (LRGR) system?

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